Shipping policy

 

The Happy Orchid Design Co. ships daily to ensure product delivery as quickly as possible. With this being said, please be mindful that our shipping policies are as followed:

 

•  Orders are typically shipped within 5-10 business days after your order is placed.
• ALL ITEMS ARE MADE TO ORDER unless listed as a sale item.
• Business days are considered Monday-Friday. Saturday & Sunday are not business days, so keep that in mind when placing your order and factoring in turnaround time.
• Skincare orders only ship Monday, Tuesday, and Wednesday (to avoid the possibility of being delayed in a shipping facility). Our products contain only natural ingredients, and can melt in extreme temperatures, so we do our best to avoid this possibility.
•  Free shipping on any orders over $150 within the US.
•  All emails regarding orders need to be sent to our customer care email @ thehappyorchiddesignco@gmail.com
• USPS Priority Mail - Price depends on weight of package and will arrive in 2-3 business days once shipped.
• You will receive an email with tracking information once your order has shipped.
  

Note: Holidays may affect these times or cause delays that are outside of our control. Please keep this in mind when ordering around major holidays - don't wait!

 

While we do all we can to ensure your order is processed and delivered on time, The Happy Orchid Design Co. is not responsible for any lost or stolen packages. We may not be held reliable for incorrect shipping addresses entered during the checkout process. Please double check to make sure the shipping information you enter is where you would like your order to be delivered.  If you believe your package may have been lost or stolen, please contact USPS customer service team so they can assist you.